Top AI Chatbots in 2025
Discover the top AI chatbots in 2025. Compare Heyway with Chatbase, Tidio, Intercom, and Botsonic for startups and founders.
Vlad Zhovklyi 
Key Takeaway
AI chatbots in 2025 are faster, simpler, and more customizable. Founders and startups use Heyway, Chatbase, Tidio, Intercom, and Botsonic to reduce support, increase engagement, and boost conversions.
Table of Contents
- Introduction: Why AI Chatbots Matter in 2025
- Heyway: The No-Code Chatbot for Startups
- Chatbase: Data-Driven Chatbot Builder
- Tidio: Chatbot Plus Live Chat
- Intercom: Enterprise-Ready Chat Assistant
- Botsonic: Quick AI Integrations
- Comparison Table of Top Chatbots
- How to Choose the Right AI Chatbot in 2025
- FAQ
- Glossary
- Summary and Next steps
Introduction: Why AI Chatbots Matter in 2025
AI chatbots are now essential for founders and small teams. They help reduce support tickets, guide leads on pricing pages, and turn websites into always-on assistants. For a focused startup guide, see Top 5 No-Code Chatbot Builders for Startups in 2025.
Heyway: The No-Code Chatbot for Startups
Heyway focuses on speed and simplicity. Founders can train a chatbot with files, links, and text in minutes. No coding is needed. Design, greetings, and tone are customizable. Analytics provide a clear overview of total chats and messages.
For direct comparisons, check Heyway vs Tidio and Heyway vs Chatbase.
Chatbase: Data-Driven Chatbot Builder
Chatbase appeals to teams that want detailed analytics. It allows deeper breakdowns of user questions and responses. However, its setup can be slower compared to Heyway. See Heyway vs Chatbase for strengths and limits.
Tidio: Chatbot Plus Live Chat
Tidio combines AI chatbots with live chat support. It fits e-commerce stores needing both automation and human handover. For direct comparisons, see Heyway vs Tidio.
Intercom: Enterprise-Ready Chat Assistant
Intercom is enterprise-focused. It offers advanced integrations, team management, and automation. It is powerful but often too heavy for early-stage startups. For more detail, check Heyway vs Intercom.
Botsonic: Quick AI Integrations
Botsonic emphasizes quick setup and integrations. It is popular for teams experimenting with multiple AI features. If you are comparing options, see Top 5 Botsonic Alternatives.
Comparison Table of Top Chatbots
| Chatbot | Best For | Key Strengths | Limits for Startups |
|---|---|---|---|
| Heyway | Startups, solo founders | No-code, fast setup | Lacks enterprise SLA |
| Chatbase | Data-driven teams | Deep analytics | Slower onboarding |
| Tidio | E-commerce | Live + AI chat combo | Can be complex |
| Intercom | Enterprise | Integrations, team use | Expensive, heavy |
| Botsonic | Quick experiments | Fast AI integrations | Limited depth |
How to Choose the Right AI Chatbot in 2025
- Define your main use case: support, sales, or internal knowledge.
- Decide if you need no-code speed or enterprise-level depth.
- Compare costs, features, and setup time.
- Test chatbot performance with a small pilot project.
For use cases like reducing tickets, see How to Use a Chatbot to Reduce Support Tickets.
FAQ
What is the best AI chatbot in 2025 for startups?
Heyway is often the best fit for startups due to speed and simplicity.
Which AI chatbot works best for e-commerce?
Tidio is ideal for e-commerce because it combines AI automation with live chat.
Is Intercom too complex for small teams?
Yes. Intercom suits larger companies with advanced integration needs.
Does Heyway require coding?
No. Heyway is fully no-code.
What analytics do Heyway chatbots provide?
Heyway shows total chats and messages. Chatbase offers deeper breakdowns.
Which chatbot setup is fastest in 2025?
Heyway and Botsonic are the quickest to launch.
Glossary
- No-code: Software that requires no programming to use.
- SLA (Service Level Agreement): Enterprise-grade support and uptime guarantees.
- Prompt engineering: The process of writing effective inputs for AI chatbots.
- AI handover: When a chatbot transfers a conversation to a human agent.
Summary and Next steps
In 2025, the top AI chatbots include Heyway, Chatbase, Tidio, Intercom, and Botsonic. Heyway leads for founders and startups due to no-code speed and simple analytics. Intercom fits enterprise teams, while Tidio is strong for e-commerce.
Next steps:
- Try Heyway vs Chatbase to compare data depth.
- Review Top 5 AI Chatbots for Founders.
- Learn how to use Heyway features to build a better chatbot.
